Privacy policy
PRIVACY POLICY
LAST UPDATED: SEPTEMBER 1, 2026
OVERVIEW
PAGANELLI operates this online store and website, including all related information, content, features, tools, products, and services offered through paganellistore.com (the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our Services, make a purchase, contact us, or otherwise interact with PAGANELLI.
PAGANELLI uses Shopify to provide and operate the Services. By using the Services, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Services, we may collect the following categories of personal information:
• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, such as the products you purchase, order history, payment status, shipping information, returns, refunds, and customer support records.
• Account information, if you create an account, such as your login credentials, preferences, and saved information.
• Payment information, which is processed securely by Shopify and applicable payment providers. PAGANELLI does not directly store complete payment card numbers.
• Device and usage information, such as your IP address, browser type, device type, operating system, cookie identifiers, pages viewed, links clicked, and how you interact with the Services.
• Communications you send to us, including messages, questions, requests, reviews, and customer service inquiries.
• Marketing preferences, including whether you have agreed to receive promotional communications from us.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information.
• Automatically through cookies and similar technologies when you visit or interact with the Services.
• From service providers that help us operate the store, process payments, fulfill and deliver orders, prevent fraud, analyze performance, or provide marketing services.
• From advertising, analytics, and social media partners, when permitted by applicable law and based on your privacy choices.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process, fulfill, deliver, and manage orders.
• Process payments, refunds, replacements, and eligible claims.
• Provide customer service and respond to questions or requests.
• Send order confirmations, tracking information, service messages, and other transactional communications.
• Maintain and improve the functionality, security, performance, and customer experience of the Services.
• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.
• Comply with legal, tax, regulatory, accounting, and contractual obligations.
• Send marketing or promotional communications when permitted by law or with your consent.
• Personalize content, measure advertising performance, and understand how customers use the Services, subject to applicable privacy choices.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to trusted parties when reasonably necessary to operate our business, including:
• Shopify, which hosts and operates our online store.
• Payment processors and financial service providers.
• Fulfillment, shipping, delivery, and logistics partners.
• Technology, website hosting, cloud storage, customer support, security, fraud prevention, analytics, and marketing providers.
• Professional advisers, regulators, government authorities, or law enforcement when required by law or reasonably necessary to protect our rights, customers, or the public.
• A buyer, successor, or other relevant party in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
We require service providers to use personal information only for authorized purposes and to protect it appropriately.
SHOPIFY
Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services, process transactions, maintain security, prevent fraud, and support the operation of our store.
Information submitted through the Services may be processed by Shopify and its service providers in countries other than the country where you live.
For more information about Shopify’s privacy practices, please visit:
https://www.shopify.com/legal/privacy
COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:
• Operate essential website functions.
• Remember preferences and shopping-cart information.
• Understand website traffic and performance.
• Protect the Services and prevent fraud.
• Measure marketing and advertising effectiveness.
• Provide personalized content or advertising when permitted.
You can manage cookies through your browser settings and, where available, through the cookie banner displayed on our website. Disabling certain cookies may affect the functionality of the Services.
ADVERTISING AND DATA SHARING
We may work with advertising, analytics, and social media partners to understand the effectiveness of our marketing and to show relevant advertising.
Some disclosures of personal information for targeted advertising may be considered “selling,” “sharing,” or “targeted advertising” under certain United States privacy laws, even when no money is exchanged.
PAGANELLI does not sell personal information for monetary payment. Where applicable, you may opt out of eligible advertising-related disclosures through the “Your Privacy Choices” link in our website footer.
Where required and technically supported, we may also recognize browser-based privacy preference signals, such as Global Privacy Control.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Provide the Services and complete transactions.
• Maintain business, tax, accounting, and shipping records.
• Resolve disputes and enforce agreements.
• Detect fraud and maintain security.
• Comply with legal and regulatory obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have the right to:
• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain personal information in a portable format.
• Opt out of certain uses or disclosures for targeted advertising.
• Withdraw consent when processing is based on consent.
• Appeal a decision regarding a privacy request.
• Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.
These rights are not absolute and may be subject to legal exceptions. For example, we may retain information required for transactions, fraud prevention, tax obligations, legal compliance, or the establishment and defense of legal claims.
HOW TO EXERCISE YOUR RIGHTS
To submit a privacy request, contact us at:
contactuspaganellistore@gmail.com
Please describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request.
Where permitted by law, you may use an authorized agent. We may request evidence that the agent is authorized to act on your behalf.
You may also use the “Your Privacy Choices” link in our website footer for eligible data-sharing opt-out requests.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
Even after unsubscribing from marketing communications, you may continue to receive necessary transactional messages relating to orders, payments, shipping, security, policy updates, or customer service.
SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive information through unsecured communication channels.
CHILDREN’S PRIVACY
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can review and, when appropriate, delete the information.
INTERNATIONAL DATA TRANSFERS
PAGANELLI is based in the United States. Shopify and other service providers may process or store personal information in the United States, Canada, and other countries.
Privacy and data protection laws in those countries may differ from the laws where you live. Where required, appropriate safeguards are used for international data transfers.
THIRD-PARTY LINKS
The Services may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policies of any third-party websites or services you visit.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, or legal obligations.
The revised version will be published on this page with an updated “Last Updated” date. Where required by applicable law, we will provide additional notice of material changes.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact:
PAGANELLI
Email: contactuspaganellistore@gmail.com
Website: https://paganellistore.com
New Jersey, United States